Creating promo codes

Create a code

Open Promo codes in the organizer console, then select New code. Fill in:

Code — what buyers type at checkout.

Type — % off or $ off. Percent goes up to 100; a fixed amount goes up to 100,000.

Max uses — optional. Leave it blank for no limit.

Applies to — the event the code works on.

A code belongs to one event. If you host several events, create a code for each, even if you reuse the same code text.

Pause, resume or end a code

Select Pause on a code to stop it working without deleting it, then Resume when you want it back. A code also stops working on its own if you’ve given it an end date and it passes, or once it reaches its max uses — the list shows it as Ended. A code that’s already been redeemed can’t be deleted, only paused, so your sales history stays intact.

Comping a ticket

There’s no separate guest list or comp tool. To let someone in free, create a 100% off code and share it just with them, or a $ off code worth the full ticket price.